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1.2

This place is in the heart of South phoenix so I thought I would give it a try. BIG MISTAKE!!!!!!!

I had brought universal rims for suv and when they put them on they took a long time but I said they are probably taking a minute to provide a good service. Wrong!!! After I left I noticed that there was major rattling going on. They asked me to take it to 43rd ave location where they told me that I should have been given a key for my rims (which was not given to me ) they tightened up the bolts and sent me on my way.

However it was still rattling. I went back 2 times on my day off to have them fix it and nothing worked. I really didn't drive my suv during this process because I didn't want to cause long term damage. Then after getting no where I took to breaks plus to have it check out.

The report from them was that my suv was good but the tires where not strong enough for my car. So I call up rent a tire and told them they offered to but better ones. So I took a 3rd time but yet again it was rattling. So I called them again to report it.

They asked me to bring it for a 4th time. So I did, this time was the WORST the scratched my rims trying to get the tire off and the actually cut one of the tires. My husband was with me that time and he got the to admit to either negligence. They offered to put new rims and tires on my suv.

So for the 5th time I took it back on my day off. When i showed up they acted like I was incovinced them by showing up on time. They aren't ready and they were rude, so I said *** this and left. I am not gonna pay my hard earned money to a company that doesn't have a genuine care for their customers needs.

So I took it the next day to Big O Tires which they know how to run a good business ( 75th and Thomas ) I do recommend. Big O took off rent a tires wheels and put on my factory wheels. They found rent a tires mistakes from the jump. The reason my suv was rattling was because since it was a universal rims it needed a center cap which keeps the wheels centered to fit my my suv.

Which probably would only would have cost rent a tire 6 bucks. Big O had me Rollin 100% again no rattling, I felt safe behind the wheel and I was relieved that my nightmare was almost over. I took the wheels rent a tire and told them I wanted to return them and close my account. Once a again they didn't give a *** about me or my problem.

I don't even think they care about their own because they didn't bother to inspect the wheels or make sure I had returned the lug nuts or the key to wheels. Don't go to rent a tire because they just want to make goals not customers.

Reason of review: Bad quality.

Location: Peoria, Arizona

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