Rent A Tire
Reviews and Complaints
www.rentatire.com
Jabarri Epc
Houston, Texas
Patment
They charged me twice for my last payment , and i need that money to pay my water bill. Now my water is off because of someones mess up . i was told on saturday it would be back in my account today tuesday and its not
Eulala Phg
Albuquerque, New Mexico
Wrong information
Was given false information pertaining to my policy and kept in dark about plan...wasn’t given adequate information to make sound judgement
Anonymous
Promotional discount for returning customer
I called to see about the offer that was provided to see if they could locate the letter or email that was sent upon paying off my last set of rims with the company. I have yet to receive any information about that. And makes me not want to continue my business with you all. And they are telling me they do not keep information as such on profile. And the offer provided to me was $500 towards next set of rims. Now it’s no record of such.
Pessy Bua
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Verified Reviewer | Fort Worth, TexasThey damaged my wife car up and trying to cover it up
The police was called out one of your employees got aggressive with my wife he was a male he still working at the store wonder how many other women he's doing this way the manager is a piece of ***
Ryon Uon
Carrollton, Texas
Disconnected call
No call back ,no refund
Aloni Gnf
Austin, Texas
The store will not allow me to make a preauthorized debit
I have Tried to Talk with the store about my payment and I’m only 16days past due because I get paid once a month! I’m a Disabled Vet and I’m on a fixed income! I’m more than willing to set up a Preauthorized Debit either from my bank account with routing and account number or with my Debit card! I can set it up to pay off the entire balance if I have to! I don’t see what the issue is if it’s a Preauthorized Payment and I know my Disability money will be in there!
Martine Csi
Tyler, Texas
Unprofessional job to my vehicle
Instructed mechanic to make sure he turned my starter switch off because of not the starter would then go out, he failed to follow my instruction and my starter went out as he was changing my wheels and tires, then proceeded to deny he forgot to turn my starter off. Then I was not given any compensation and I was stuck in there parking lot until midnight last night(11/12/18). I want some sort of compensation to either price of the wheels or something for an apology that was never given.
Vondell Azt
Houston, Texas
Customer complaint
Having issue with agreement. It happened today with a customer service rep. Can someone contact me ASAP.
Anonymous
NOT RESOLVED
Ive been trying to setup online access to pay my first bill and have gotten nowhere. No response from support and ive been calling several times to get help. The store keeps calling for payment but i wont make a payment over the phone. Please help 214.859.4339 Damian
Beverly G Pbo
Conroe, Texas
Rudeness
Don’t Go to 1960/45 rudeness & thy threaten you upmost other things. Call corporate LVM no return call
Anonymous
Altoona, Alabama
Slow ,wait,lined to and
My tires come in,three days ago I was told compresser was down,no oroblem I call say im coming in and when I get their I fell out all necessary paper work,then told Theyll get with me soon So after an hour .I was told im next,After another hour I got hungry went and ate,come back and nobody eas in shop so another later I asked did every one go home Oh no theyll be back .after three inhalf later I left,I called back and was told they did not have the proper machine to put my tires on my rims that They are looking for a place to mount my tires that I purchased from them,What kind of bussiness is this,its nut wated a bunch of fuel and time,Could in have jyst been upfront with me and zi could have wirked around it.But excuses and lies I dont like.
Briyana Hie
Beaumont, Texas
Entire rim and wheel came off while driving
Purchased four new wheels and rims. Left store and was about 19 miles down the road on interstate 10 and completely lost control of car. Front passenger tire came off. Car had to be towed and can’t get anyone from store regional or corporate to help me with what to do now.
Cosette Euv
Corpus Christi, Texas
Why did I purchase warranty if I’m waiting 5 days on 1 tire
I’m really upset how I’ve been waiting on 1 tire to come in . This is not my husbands 1st time purchasing rims and tires from rent a tire but our second. The Corpus Christi area is slacking . I keep calling them and everytime they give me the run around that the tire isn’t in stock it should come in the next day . 5 days later I’m still without a tire and I’m missing work . All this is making me and my husband not want to purchase ever again from rent a tire
Reason of review:
Order processing issue
Shereen Mud
Indianapolis, Indiana
Unprofessional job to my vehicle
They keep putting used tires instead of new tires when I'm paying insurance on the tires and yes I have talked to him about it
Anonymous
San Antonio, Texas
Poor horrible disrespectful
They threatened me and are harassing me 10/25/18 I asked to speak with the manager Tommy hasn't returned my calls Don't want to speak to them anymore. I need to speak to someone in corporate or I am going to file a complaint with the Better business bureau and file a restraining order and file charges on the employee who threatened me.
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